Can I have multiple shipping addresses associated with my account?
Yes, you can create and store multiple shipping addresses when you are logged in to your account.
To add a new address, follow these steps:
1. Log in to My Account
2. Select Addresses
3. Click Add New Address
All saved addresses will then be available in a dropdown list when you proceed to checkout.
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Do you offer free shipping?
Retail Customers Yes, free shipping is available for eligible retail orders. To qualify, the total order weight must be under 24 kilograms and the order must meet a minimum spend, which varies depending on your postcode. If the order does not meet ...
I am having trouble entering my shipping address
Our checkout uses Google to locate and validate shipping addresses. Please enter your address slowly in the first address line and select the suggested option from the dropdown list. Once selected, the remaining address fields will populate ...
How do I create an account?
We have a few different types of accounts so be sure to understand which type you would like to set up. General account You can set up an account to place an order by simply selecting Sign Up from the top menu of our website. Why should I set up an ...
How much is shipping?
Shipping is calculated at checkout based on your postcode and the weight of your order. You will see a range of shipping options and prices at checkout so you can choose the carrier that best suits your requirements. Orders over $150 (excluding GST) ...
Can I use the same email address on my retail and wholesale account?
Unfortunately, the same email address cannot be used for both a retail and a wholesale account. If you wish to keep both accounts active, you will need to use two different email addresses. Alternatively, you may close your retail account and use ...