Can I have multiple shipping addresses associated with my account?
Yes, you can create and store multiple addresses when you are logged into your account.
Simply select:
- My account
- Addresses
- + New address
All your addresses will be available in a drop down list when you go to check out
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How do I create an account?
We have a few different types of accounts so be sure to understand which type you would like to set up. General account You can set up an account to place an order by simply selecting Sign Up from the top menu of our website. Why should I set up an ...
Do you offer free shipping?
We offer free freight on retail orders** provided they meet certain criteria. Shipping is calculated at checkout, based on order value and weight. For orders under our minimum shipping thresholds below, a flat rate shipping fee applies. Before ...
Can I use the same email address on my retail and wholsale account?
Unfortunately you cannot use the same email address if you hold a retail and wholesale account. If you wish to retain both accounts, you will need to use two different email addresses. Alternatively, you can cancel your retail account and use that ...
Can I use the same email address if I create a wholesale account?
Unfortunately you cannot use the same email address if you hold a retail and wholesale account. If you wish to retain both accounts, you will need to use two different email addresses. Alternatively, you can cancel your retail account and use that ...
Do you offer free shipping?
We offer free freight on retail orders provided they meet certain criteria, but in order to offer the wholesale prices, freight charges will apply. We do not build freight into the cost of our products. Given we ship Australia wide and the cost of ...