Can I use the same email address on my retail and wholesale account?
Unfortunately, the same email address cannot be used for both a retail and a wholesale account. If you wish to keep both accounts active, you will need to use two different email addresses.
Alternatively, you may close your retail account and use that same email address for your wholesale account.
If you need to place a one-off retail order using the same email address, you can do so by checking out as a guest customer on the retail website.
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How do I create an account?
We have a few different types of accounts so be sure to understand which type you would like to set up. General account You can set up an account to place an order by simply selecting Sign Up from the top menu of our website. Why should I set up an ...
How do I change my email address?
To update your login email address, please send us an enquiry. Once your request has been processed, you will receive a confirmation email advising that your login details have been updated.
Why can't I see wholesale prices? I'm logged into my account.
If you are a wholesale customer but you can only see retail pricing, this means you are not logged into your wholesale account. You may need to refresh or clear cached files in your browser and log in again. If you were previously logged into your ...
How can I become a wholesale customer?
To become a wholesale, we would require you to fill in our Wholesale Application Form via our website. Click on "Sign Up": THE MINIMUM SPEND FOR WHOLESALE CUSTOMERS IS $500 Once received and approved, you will receive your confirmation and login ...
Can I become a wholesale customer?
Yes, we offer wholesale to anyone, providing they can meet a $500 minimum spend. We supply a range of retailers, manufacturers, cafes, restaurants, buying groups and specialty stores with great value, quality products. Please note: If you are a ...