Can I use the same email address on my retail and wholsale account?
Unfortunately you cannot use the same email address if you hold a retail and wholesale account. If you wish to retain both accounts, you will need to use two different email addresses.
Alternatively, you can cancel your retail account and use that same email address on your new wholesale account. If you need to place a one-off retail order, you can only use the same email address, if you check out as a guest customer on the retail website.
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Can I use the same email address if I create a wholesale account?
Unfortunately you cannot use the same email address if you hold a retail and wholesale account. If you wish to retain both accounts, you will need to use two different email addresses. Alternatively, you can cancel your retail account and use that ...
How do I change my email address?
Please send us an email to update your login email address and we will send you confirmation when your login details have been updated.
How do I create an account?
We have a few different types of accounts so be sure to understand which type you would like to set up. General account You can set up an account to place an order by simply selecting Sign Up from the top menu of our website. Why should I set up an ...
Can I have multiple shipping addresses associated with my account?
Yes, you can create and store multiple addresses when you are logged into your account. Simply select: My account Addresses + New address All your addresses will be available in a drop down list when you go to check out
Why can't I see wholesale prices? I'm logged into my account.
If you are a wholesale customer but you can only see retail pricing, this means you are not logged into your wholesale account. You may need to refresh or clear cached files in your browser and log in again. If you were previously logged into your ...