Do you supply SDS/MSDS certifications?
We are not required to supply an SDS/MSDS for food-grade products. SDS or safety data sheets are required for products that are classified as chemical or hazardous substances.
We could provide an SDS for products such as Epsom Salts, Dead Sea Salts, Essential Oils or our Simply Clean products. This may take a few days to request it from our QA team.
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We need products exported, what will you provide?
We have customers who export our products. Please consider the following limitations: We are unable to waiver the GST. We are not an exporter and our systems are not set up for export. It is the customer's responsibility to submit a claim for a tax ...
Why do we change suppliers?
There are various reasons why we might need to change one of our suppliers throughout the year, especially when dealing with imported products. However, we aim to remain consistent with our supply where possible. We're not able source all of our ...
Do you have any Organic Australian Olive Oil ?
In 2025 we will likely not have any Australian Organic Olive Oil as we have not been able to secure a suitable local supply of this product. Suitable alternative products will be available from August 2025. These will include Organic Olive Oil from ...
Do you offer export to wholesale customers?
At this stage, we do not export out of Australia. However, some of our international customers arrange their own export. If you would like to access our wholesale product range and price list, we invite you to sign up for a wholesale account through ...
Why aren't all of your products certified organic?
Our primary aim is to offer quality organic products, wherever possible. However, sometimes we are simply not able to source or supply certain products. Reasons vary, such as supply and demand, environmental factors and seasonal availability, or high ...