How do I share feedback on a product?
If you are looking for specific information on a product be sure to check the Full Description, How to Use and Growing & Processing tabs on the product page. If you are still unable to find the information you seek, get in contact with us and we will get back to you with as much information as possible.
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Is your packaging recyclable?
We understand that the current packaging of our food pouches is unfavourable due to its plastic make-up. We do listen and appreciate all customer feedback, and most importantly, we embrace it. As a company, we value transparency as it keeps us and ...
I have a question about a product
If you are looking for specific information on a product be sure to check the Full Description, How to Use and Growing & Processing tabs on the product page. If you are still unable to find the information you seek, get in contact with us and we will ...
Why Does My Goodspreads Product Have White Spots or Marbling?
Q: Why does my Goodspreads product have white spots, marbling or streaks? A: This is known as fat bloom, a natural cosmetic change that can occur in products containing cocoa butter and natural nut oils. While it may alter the appearance of the ...
Why did the product I ordered go out of stock?
Our inventory levels are constantly changing, and sometimes popular items sell out faster than we anticipate. We do our best to keep our website updated with accurate information, but sometimes unexpected circumstances such as supplier delays or ...
Organic product from China - Is it Australian Certified Organic?
WHY DO WE SOURCE ORGANIC PRODUCTS FROM CHINA? IS IT CERTIFIED ORGANIC? Whilst we are aware that there are falsely claimed organic products available on the market, we can assure you that anything we state to be organic supply, truly is organic. All ...