Related Articles
Do you offer free shipping?
Retail Customers Yes, free shipping is available for eligible retail orders. To qualify, the total order weight must be under 24 kilograms and the order must meet a minimum spend, which varies depending on your postcode. If the order does not meet ...
Why has the cacao and chocolate gone up so much?
We totally understand that the price jump is frustrating for the beloved chocolate and cacao products in recent times. The cost has gone up because there’s a global shortage of cacao, and our supplier’s prices have risen significantly. We’ve had to ...
I am having trouble entering my shipping address
Our checkout uses Google to locate and validate shipping addresses. Please enter your address slowly in the first address line and select the suggested option from the dropdown list. Once selected, the remaining address fields will populate ...
Can you combine my orders and refund my shipping?
Unfortunately, we are unable to combine orders or refund shipping costs once an order has been processed through our warehouse system. As an online store offering twenty-four hour purchasing, orders are processed quickly to ensure timely delivery. ...
Can I have multiple shipping addresses associated with my account?
Yes, you can create and store multiple shipping addresses when you are logged in to your account. To add a new address, follow these steps: 1. Log in to My Account 2. Select Addresses 3. Click Add New Address All saved addresses will then be ...