What happens if I'm not home when my delivery arrives?

What happens if I'm not home when my delivery arrives?

Orders are automatically defaulted to "Authority to Leave" at the delivery address. If you are not there to accept the order, the delivery driver will leave your parcel in a safe place.

Alternatively, the carrier will inform you if they attempted delivery. Depending on the carrier used, you may need to collect your parcel from your local post office, or contact the carrier to arrange redelivery.

Please be aware that we cannot offer any guarantees on the security of delivery. We highly recommend you arrange delivery to an attended address if this is a concern. 

If you need further assistance please contact our team at info@goodness.com.au


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