What happens if I'm not home at delivery?
Orders are shipped with Authority to Leave. If no one is available, your parcel will be left in a safe place or taken to your local collection point depending on the carrier.
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H2G delivery run - What happens if it falls on a public holiday?
H2G delivery runs that fall on a public holiday will be cancelled. If you are concerned about your stock levels, we recommend that you order extra stock in advance, for delivery one week prior to the public holiday. If you select an H2G delivery run ...
What are Honest to Goodness Delivery Runs?
Our own drivers deliver weekly to specific NSW regions. Orders must be submitted in line with the order schedule, at least 3 business days before your area’s scheduled run. Delivery is free for included Sydney Metro areas A $15 flat fee applies for ...
H2G delivery run - Can you collect a product I ordered by mistake?
We can organise a collection on our next delivery run to your area. The fee for a collection from an area on our run is $30, if we are not already delivering an order to you. This fee is to cover the cost of our driver coming to you and collecting ...
Do you offer free shipping for wholesale customers?
Generally, no. Freight is not built into our wholesale prices to keep pricing transparent. However, free delivery is available via our Honest to Goodness Delivery Runs in select Sydney, South Coast, Wollongong & Canberra postcodes. If you have a ...
What is your returns policy?
Claims & Credits Policy At Honest to Goodness, we take pride in the quality of our products and service — and in our commitment to sustainability. We believe that food is precious, and that every product represents the hard work of farmers, ...