What is gluten?
Gluten is a naturally occurring protein found in grains such as wheat, barley, rye and some oat products. It is commonly present in foods such as bread, pasta, cereals, and baked goods, where it helps provide structure and texture. For those with coeliac disease or gluten sensitivities, avoiding gluten is an important part of managing their diet.
Are your products gluten-free?
Many of our products are made from ingredients that are naturally free from gluten, including foods like rice, beans, pulses, nuts, seeds, dried fruit, oils and alternative grains such as quinoa, millet and buckwheat. However, while many of these products do not contain gluten-containing ingredients, not all are tested for the presence of gluten. Because of this, we are only able to make a formal “gluten-free” claim on products that have been specifically tested and verified.
A good way to think about it is like fresh pineapple –pineapple is naturally free from gluten, but you wouldn’t expect it to be labelled “gluten free” unless it had been tested and certified. The same applies to many wholefood ingredients.
We're transparent with our customers, so rather than making claims we cannot guarantee, we provide allergen information to help you make informed choices.
How to understand our gluten labelling
When shopping our range, you may see different statements relating to gluten on product packaging:
"Contains Gluten" If a product states “contains gluten”, this means gluten-containing ingredients are present in the product, and it should be avoided by anyone needing to follow a gluten-free diet.
"May Contain Traces of Gluten" If a product states “may contain traces of gluten”, this means the product itself does not intentionally contain gluten ingredients; however, there is a possibility of cross-contamination during growing, manufacturing or packing, as our facility and our suppliers’ facilities may also handle gluten-containing ingredients.
No gluten statement / no gluten-free claim. If a product makes no reference to gluten and does not carry a “gluten-free” claim, it generally means the product is made from ingredients that are naturally free from gluten. However, because these products may not have been tested for the presence of gluten, we cannot verify that they are completely free from trace amounts of gluten. For this reason, we do not make a “gluten-free” claim on packaging unless testing has been completed to confirm this.
Why do some products carry allergen warnings?
While we take every precaution to minimise cross-contamination, our facility handles a variety of allergens, including gluten.
Our equipment is thoroughly cleaned between production runs. As an added precaution, we take a cautious approach when applying allergen warnings to our products. This helps ensure customers have the information they need to make safe and informed choices.
Where there is a potential risk of trace exposure through shared handling or processing, precautionary allergen statements may be included on the pack.