Why can't I see wholesale prices? I'm logged into my account.
If you are a wholesale customer but you can only see retail pricing, this means you are not logged into your wholesale account.
You may need to refresh or clear cached files in your browser and log in again. If you were previously logged into your account, the items should remain in your cart.
You will see a Purple bar at the top of the screen when you are logged into your wholesale account. You will also be able to view and download the Wholesale Price List from My Account.
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How do I know if I'm logged into my wholesale account?
A simple way to know if you are shopping Wholesale is by scrolling to the very top of the webpage once logged in. If the colour of the top bar is PURPLE then you are logged in as Wholesale and shopping at Wholesale Prices. You will also gain access ...
How can I become a wholesale customer?
To become a wholesale, we would require you to fill in our Wholesale Application Form via our website. In the drop down click on "Become a Wholesale Customer" and "Sign Up": THE MINIMUM SPEND FOR WHOLESALE CUSTOMERS IS $500 Once received and ...
I am unable to meet the $500 wholesale minimum. What are my options?
Unfortunately we are unable accept orders under the $500 wholesale minimum. The $500 wholesale minimum is in place, to ensure we take into account all of the expenses associated with creating an order, such as labour, overheads and cost of goods. ...
Can I use the same email address if I create a wholesale account?
Unfortunately you cannot use the same email address if you hold a retail and wholesale account. If you wish to retain both accounts, you will need to use two different email addresses. Alternatively, you can cancel your retail account and use that ...
How do I create an account?
We have a few different types of accounts so be sure to understand which type you would like to set up. General account You can set up an account to place an order by simply selecting Sign Up from the top menu of our website. Why should I set up an ...