Why can't I see wholesale prices? I'm logged into my account.
If you are a wholesale customer but you can only see retail pricing, this means you are not logged into your wholesale account.
You may need to refresh or clear cached files in your browser and log in again. If you were previously logged into your account, the items should remain in your cart.
You will see a Purple bar at the top of the screen when you are logged into your wholesale account. You will also be able to view and download the Wholesale Price List from My Account.
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How do I know if I'm logged into my wholesale account?
A simple way to know if you are shopping Wholesale is by scrolling to the very top of the webpage once logged in. If the colour of the top bar is PURPLE then you are logged in as Wholesale and shopping at Wholesale Prices. You will also gain access ...
How can I become a wholesale customer?
To become a wholesale, we would require you to fill in our Wholesale Application Form via our website. Click on "Sign Up": THE MINIMUM SPEND FOR WHOLESALE CUSTOMERS IS $500 Once received and approved, you will receive your confirmation and login ...
Do you offer free shipping for wholesale customers?
Generally, no. Freight is not built into our wholesale prices to keep pricing transparent. However, free delivery is available via our Honest to Goodness Delivery Runs in select Sydney, South Coast, Wollongong & Canberra postcodes. If you have a ...
Can I use the same email address on my retail and wholesale account?
Unfortunately, the same email address cannot be used for both a retail and a wholesale account. If you wish to keep both accounts active, you will need to use two different email addresses. Alternatively, you may close your retail account and use ...
Why do you have a wholesale order minimum?
All wholesale orders need to reach our $500 order minimum. We've set this amount to cover all of the expenses involved in creating an order, including labor, overheads and cost of goods. We want to make sure we can offer you the best possible ...