Shipping & Delivery
Can you combine my orders and refund my shipping?
Unfortunately, we are unable to combine orders or provide shipping refunds once an order has been processed through our warehouse system. As an e-commerce store with 24-hour purchasing ability, we strive to process orders as quickly as possible to ...
Do you ship internationally?
Unfortunately no! Due to the nature of our products at this point in time we cannot offer international shipping. We can only accept orders with and Australian delivery address. We know there are customers all over the world who love our products and ...
Why has the freight cost changed?
As part of our commitment to providing our customers with the best possible value and service, we are working to develop a freight-inclusive pricing model. This is especially important for our Wholesale customers, as we understand that freight ...
What are your freight costs?
At checkout, your freight costs will be calculated based on the weight of your order and your postcode. The calculation is automated and will appear on the checkout page. You can also estimate the cost by adding a few items to your cart and selecting ...
Do you offer free shipping?
We offer free freight on retail orders** provided they meet certain criteria. Shipping is calculated at checkout, based on order value and weight. For orders under our minimum shipping thresholds below, a flat rate shipping fee applies. Before ...