Wholesale
Why do you have a wholesale order minimum?
All wholesale orders need to reach our $500 order minimum. We've set this amount to cover expenses involved in creating an order, including labour, overheads and cost of goods. We want to make sure we can offer you the best possible wholesale prices ...
Do you offer export to wholesale customers?
Yes, we export out of Australia. If you would like to discuss exporting our products, please contact us on 02 8310 1800 or email info@goodness.com.au. Please note, you will need to have a wholesaler account open prior to exporting.
I am unable to meet the $500 wholesale minimum. What are my options?
Unfortunately we are unable accept orders under the $500 wholesale minimum. The $500 wholesale minimum is in place, to ensure we take into account all of the expenses associated with creating an order, such as labour, overheads and cost of goods. ...
Why can't I see wholesale prices? I'm logged into my account.
If you are a wholesale customer but you can only see retail pricing, this means you are not logged into your wholesale account. You may need to refresh or clear cached files in your browser and log in again. If you were previously logged into your ...
H2G delivery run - Can you collect a product I ordered by mistake?
We can organise a collection on our next delivery run to your area. The fee for a collection from an area on our run is $30, if we are not already delivering an order to you. This fee is to cover the cost of our driver coming to you and collecting ...
What are Honest to Goodness Delivery Runs?
Our own drivers deliver weekly to specific NSW regions. Orders must be submitted in line with the order schedule, at least 3 business days before your area’s scheduled run. Delivery is free for included Sydney Metro areas A $15 flat fee applies for ...
H2G delivery run - What happens if it falls on a public holiday?
H2G delivery runs that fall on a public holiday will be cancelled. If you are concerned about your stock levels, we recommend that you order extra stock in advance, for delivery one week prior to the public holiday. If you select an H2G delivery run ...
Can I become a wholesale customer?
Yes, we offer wholesale to anyone, providing they can meet a $500 minimum spend. We supply a range of retailers, manufacturers, cafes, restaurants, buying groups and specialty stores with great value, quality products. Please note: If you are a ...
Can I use the same email address if I create a wholesale account?
Unfortunately you cannot use the same email address if you hold a retail and wholesale account. If you wish to retain both accounts, you will need to use two different email addresses. Alternatively, you can cancel your retail account and use that ...
Can I use the same email address on my retail and wholesale account?
Unfortunately you cannot use the same email address if you hold a retail and wholesale account. If you wish to retain both accounts, you will need to use two different email addresses. Alternatively, you can cancel your retail account and use that ...
How do I know if I'm logged into my wholesale account?
A simple way to know if you are shopping Wholesale is by scrolling to the very top of the webpage once logged in. If the colour of the top bar is PURPLE then you are logged in as Wholesale and shopping at Wholesale Prices. You will also gain access ...
How is freight calculated for wholesale customers?
SHIPPING COSTS ARE CALCULATED AT CHECKOUT Freight is calculated at checkout based on your postcode and order weight. You can estimate costs by adding items to your cart and proceeding to the checkout page. Once your order reaches approx 200kg, your ...
Do you offer free shipping for wholesale customers?
Generally, no. Freight is not built into our wholesale prices to keep pricing transparent. However, free delivery is available via our Honest to Goodness Delivery Runs in select Sydney, South Coast, Wollongong & Canberra postcodes. If you have a ...
Why do you have a wholesale order minimum?
All wholesale orders need to reach our $500 order minimum. We've set this amount to cover all of the expenses involved in creating an order, including labor, overheads and cost of goods. We want to make sure we can offer you the best possible ...
How can I become a wholesale customer?
To become a wholesale, we would require you to fill in our Wholesale Application Form via our website. In the drop down click on "Become a Wholesale Customer" and "Sign Up": THE MINIMUM SPEND FOR WHOLESALE CUSTOMERS IS $500 Once received and ...