Wholesale
I am unable to meet the $500 wholesale minimum. What are my options?
Unfortunately we are unable accept orders under the $500 wholesale minimum. The $500 wholesale minimum is in place, to ensure we take into account all of the expenses associated with creating an order, such as labour, overheads and cost of goods. ...
Why can't I see wholesale prices? I'm logged into my account.
If you are a wholesale customer but you can only see retail pricing, this means you are not logged into your wholesale account. You may need to refresh or clear cached files in your browser and log in again. If you were previously logged into your ...
H2G delivery run - Can you collect a product I ordered by mistake?
We can organise a collection on our next delivery run to your area. The fee for a collection from an area on our run is $30, if we are not already delivering an order to you. This fee is to cover the cost of our driver coming to you and collecting ...
H2G delivery run - Is this available to me?
A delivery service available to wholesale customers only. This is service operated by Honest to Goodness, using our own drivers. This is not an external carrier service. H2G delivery free delivery runs are available to wholesale customers located ...
H2G delivery run - What happens if it falls on a public holiday?
H2G delivery runs that fall on a public holiday will be cancelled. If you are concerned about your stock levels, we recommend that you order extra stock in advance, for delivery one week prior to the public holiday. If you select an H2G delivery run ...
Can I become a wholesale customer?
Yes, we offer wholesale to anyone, providing they can meet a $500 minimum spend. We supply a range of retailers, manufacturers, cafes, restaurants, buying groups and specialty stores with great value, quality products. Please note: If you are a ...
Can I use the same email address if I create a wholesale account?
Unfortunately you cannot use the same email address if you hold a retail and wholesale account. If you wish to retain both accounts, you will need to use two different email addresses. Alternatively, you can cancel your retail account and use that ...
Can I use the same email address on my retail and wholsale account?
Unfortunately you cannot use the same email address if you hold a retail and wholesale account. If you wish to retain both accounts, you will need to use two different email addresses. Alternatively, you can cancel your retail account and use that ...
How do I know if I'm logged into my wholesale account?
A simple way to know if you are shopping Wholesale is by scrolling to the very top of the webpage once logged in. If the colour of the top bar is PURPLE then you are logged in as Wholesale and shopping at Wholesale Prices. You will also gain access ...
What are your shipping costs?
SHIPPING COSTS ARE CALCULATED AT CHECKOUT Freight is calculated based on your postcode and the weight of your order. Once you progress to the check out, the freight will calculate automatically for you, using your postcode and weight of your order. ...
Do you offer free shipping?
We offer free freight on retail orders provided they meet certain criteria, but in order to offer the wholesale prices, freight charges will apply. We do not build freight into the cost of our products. Given we ship Australia wide and the cost of ...
Do you offer export to wholesale customers?
At this stage, we do not export out of Australia. However, some of our international customers arrange their own export. If you would like to access our wholesale product range and price list, we invite you to sign up for a wholesale account through ...
Why do you have a wholesale order minimum?
All wholesale orders need to reach our $500 order minimum. We've set this amount to cover all of the expenses involved in creating an order, including labor, overheads and cost of goods. We want to make sure we can offer you the best possible ...
How can I become a wholesale customer?
To become a wholesale, we would require you to fill in our Wholesale Application Form via our website. In the drop down click on "Become a Wholesale Customer" and "Sign Up": THE MINIMUM SPEND FOR WHOLESALE CUSTOMERS IS $500 Once received and ...